Shipping Policy

Last updated: March 2026

We want your Titinok baby box to arrive safely and on time. Here is everything you need to know about our shipping options and delivery timeframes.

1. Shipping Options & Timeframes

We offer the following shipping methods within the United States and internationally:

Method	Delivery Time	Cost
US Standard	5–7 business days	Calculated at checkout
US Express	2–3 business days	Calculated at checkout
Alaska & Hawaii	7–10 business days	Calculated at checkout
International	10–15 business days	Calculated at checkout

2. When Does My Order Ship?

Because Titinok uses a pre-order model, your box ships only after you have paid the remaining balance in full. Here is how it works:

• You place a pre-order with a $70 deposit
• When your box is ready, we send you a payment link for the remaining balance
• Once you complete the final payment, your box is packed and shipped within 1–3 business days
• You will receive a shipping confirmation email with tracking information

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website. If you do not receive tracking information within 3 business days of completing your final payment, please contact us.

4. Shipping Address

Please ensure your shipping address is accurate and complete when placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your shipping address, contact us as soon as possible — we can accommodate changes only if your order has not yet shipped.

5. Delivery Issues

If your package is lost, damaged in transit, or significantly delayed:

• Contact us at hello@titinok.com with your order number
• We will work with the carrier to locate your package or file a claim
• If a package is confirmed lost, we will ship a replacement at no additional cost
• For damaged items, see our Return & Refund Policy

6. International Shipping

For international orders, please note:

• Delivery times are estimates and may vary based on customs processing
• The recipient is responsible for any customs duties, import taxes, or fees imposed by their country
• Titinok is not responsible for delays caused by customs clearance
• Some items may be subject to import restrictions depending on the destination country

7. P.O. Boxes & APO/FPO Addresses

Due to the size of our baby boxes, we are unable to ship to P.O. Boxes. We can ship to APO/FPO addresses, though delivery times may be longer than standard estimates.

8. Contact Us

For shipping questions or to update your delivery information:

Titinok
Email: hello@titinok.com
Website: titinok.com

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